Quality Assurance

Pathway Care does not rely upon past success but rather has adopted a culture of continuous improvement and professional development.  This culture is understood throughout the agency with expectations having been set at board level and internalised by all managers and staff.  Performance assurance is fully embedded within the agency such that best practice is our bench mark. 

Our Staff

Professional development for individual staff is established and delivered via regular supervision and a dedicated training department.  We are fortunate to be able to recruit staff with a high level of experience and competence who are encouraged to further their own development whilst with the agency.  Robust staff appraisal systems are in place and recent developments in the adoption of performance related pay strengthens their personal development. 

 Our Carers 

Foster carers are recruited within safe and competent policies and procedures.  As an agency we have recently reviewed and enhanced our recruitment and assessment systems to ensure all staff understand and deliver best practice.  Approval of foster carers is an assessment of potential such that we have a clear understanding of approved carer induction and continuous development.  Our dedicated training department and supervision systems support and empower carers to understand the fostering task and how best to support each child or young person matched and placed with them.  The quality assurance department supports, informs and encourages service delivery and development through reviews, self assessment exercises and policy development.